Frequently Asked Questions
Everything you need to know about shopping with Princess Highway.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia. International shipping times vary by location, generally arriving within 10-15 business days.
What is your return policy?
We offer returns for a refund or store credit within 30 days of purchase, provided items are in their original condition with all tags attached. Please note that final sale items are not eligible for return.
How do I find the right size?
Each product page features a detailed size guide. Our garments generally follow standard Australian sizing, but we recommend checking specific measurements for our vintage-inspired cuts.
Do you offer ethical and sustainable options?
We are committed to ethical sourcing and transparency. Many of our garments are crafted from natural fibers like linen and cotton, and we work closely with our manufacturers to ensure fair labor practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
Our warehouse processes orders quickly, so we are unable to guarantee changes. Please contact our customer service team immediately if you need to update your shipping address.